First time server account creation

[NotCameronsMom]

An Error Has Occurred!
The letters you typed don't match the letters that were shown in the picture.

Hi!
Engrish is my native tongue. I have been reading, writing and speaking engrish for over 30 years.
I have been getting the above error message everytime I try to create a server account, what am I doing wrong?  Just to give ya'll an example of the words I am required to retype....FIVE  and RIVER.....are these trick words are some letters supposed to be capitals and others not, and if so which ones?

[Ash]

Hello-

MS Internet Explorer users, hit refresh (F5) until you have a word which works. Firefox users should have no trouble with our validation code. Please keep us posted, thought we corrected this one. =) Thanks

[NotCameronsMom]

Attempted to create using IE,   EPIC FAIL ......

Wanted to add, I attempted using both launcher and manual link....IDK I figured maybe the link was bad, still failed.
Cannot refresh in FF and the ctrl+f5 did not resolve issue, refresh did not resolve issue in IE.
Sucks to be me.....

[Ash]

With IE you'll want to manually delete all cookies, and set your pages to refresh every visit.