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30-07-2010, 01:14:38
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Sticky TopicLocked Topic Topic: [INFO] Connecting issues  (Read 1864 times)
TRiGGS
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« on: 12-03-2008, 18:21:28 »

I'm making this new topic to filter out all false calls.
Currently these issues should be fixed, if you still having problems connecting read the following before posting:

 - If you never been able to connect to our server please read the Connection Guide again.

 - Open the websites Stats Page to check if the server is online.
Normally we only have downtime during upgrades who (unless noted otherwise) never take any longer than ~10 minutes. If no users show up at the stats page (and or the stats page says that the realm is down) it's most likely because of an upgrade.

 - On a "Could not connect to server" error you can simply try again 10 seconds later, these errors are cause by the logonserver being restarted.
This (seperate) server is restarted every 4 hours to prevent other issues. The logonserver restarts within 10 seconds.

 - Wait at least 2 minutes before canceling, it's known that under some circumstances some users have to wait a bit longer before they are able to connect to the realm server. This problem is not caused by a server lag!, ones your connected and in game everything will be fine again.

 - Avoid using wireless internet.

In case you are still having connection issues.
 - Post here the time found on this website: CET Amsterdam
 - You client version (EnUS)
 - Was this you first attempt to connect? (or did it happend on reconnecting?)

ty!
« Last Edit: 31-03-2008, 10:38:48 by TRiGGS » Logged

 
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